Tracking order

At HearthTide, we understand the excitement of receiving your carefully selected home decor, stationery, kitchenware, and personal care items. To keep you informed about your order's journey, we provide a straightforward tracking process. Once your order is confirmed and shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package's status.

How to Track Your Order

  1. Locate the tracking number in your shipping confirmation email sent from [email protected].
  2. Use the tracking number on a reliable logistics tracking website for real-time updates.

Recommended Tracking Website

We recommend using 17Track, a trusted global package tracking platform that supports multiple carriers and provides detailed shipment information.

To use 17Track:

  • Visit the 17Track website.
  • Enter your tracking number in the search bar.
  • Click "Track" to view the current status and estimated delivery date of your package.

Need Further Assistance?

If you encounter any issues while tracking your order or have questions about your shipment, please reach out to our support team at [email protected]. We are here to help ensure a smooth shopping experience with HearthTide.

Close (esc)

Search