Terms of service

Terms of Service

Welcome to HearthTide. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

User Agreement

This agreement governs your use of HearthTide's services, including browsing, purchasing products, and interacting with our content. By using our site, you affirm that you are at least 18 years old or have parental consent, and you agree to provide accurate information for transactions. Products available include home decor, stationery, kitchenware, and personal care items. We reserve the right to modify these terms at any time; continued use constitutes acceptance of changes.

Limitation of Liability

HearthTide shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products, including but not limited to errors in product descriptions, pricing, or availability. Our total liability for any claim related to your use is limited to the amount paid for the product in question. We are not responsible for issues beyond our control, such as delivery delays by third-party carriers.

Intellectual Property Protection

All content on this site, including text, graphics, logos, and product designs, is the property of HearthTide or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without prior written permission. Unauthorized use may result in legal action.

Refund Policy

We accept returns and provide refunds for most items within 30 days of delivery, provided the product is unused and in its original packaging. To initiate a return, contact us at [email protected] with your order details. Refunds will be processed to the original payment method within 14 business days after we receive the returned item. Some products, such as personalized goods or perishables, may be non-refundable unless defective.

Dispute Resolution

Any disputes related to your use of HearthTide shall be resolved through binding arbitration in accordance with the laws of the jurisdiction where HearthTide is based, rather than in court. By agreeing to these terms, you waive your right to participate in class actions. For concerns, please contact us first at [email protected] to seek an amicable solution.

If you have questions about these terms, email us at [email protected].