Shipping policy
Shipping Policy
At HearthTide, we are committed to delivering your orders promptly and securely. Please review our shipping guidelines below to understand how we handle your purchases.
Shipping Method
We offer Standard Shipping for all orders. This service ensures reliable delivery with tracking information provided for your convenience.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.
Shipping Destinations
We currently ship to addresses within the United States. International shipping is not available at this time.
Shipping Costs
Shipping fees are calculated based on the weight of your order and the destination. There is no free shipping option; all orders incur a shipping charge, which will be displayed at checkout.
Delivery Timeframe
Once shipped, orders usually arrive within 5-10 business days, depending on your location. Delays due to carrier issues or unforeseen circumstances may occur.
Order Tracking
After your order ships, you will receive a confirmation email with a tracking number. Use this to monitor your package's status through the carrier's website.
Address Accuracy
Ensure your shipping address is correct during checkout. We are not responsible for delays or losses due to incorrect addresses provided by customers.
Contact Us
If you have questions about shipping, reach out to our support team at [email protected]. We're here to help!